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Depending
on a customer's requirements, top grade New Zealand, Australian wool or
a synthetic equivalent, acrylic, may be used. And before you scoff at
the thought of acrylic, we'd like you to know that many of our customers
have had to admit that it's hard to tell the difference between wool and
our unique wool-look acrylic! Except when it comes to price as our acrylic
carpets can sometimes be less than half the price of wool. |
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Inter-Krai uses the finest quality raw materials available, including
Australian and New Zealand wool, and a unique wool-look acrylic.
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Going
the extra mile in service You'll find that we're flexible at Inter-Krai
- open to new ideas and always willing to go just that little further
to make things possible. Here's a case in point… A few of years ago,
a sofa manufacturer approached Inter-Krai with an interesting proposal
: that we work with them to produce custom-made tufted area rugs to coordinate
with their sofas. |
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There are definite advantages to working with Inter-Krai. As we're a mid sized family business, you deal direct with the principals -- which minimizes delays and miscommunication. Should a problem arise or if there is a change in specifications, you know you can get hold of the right person to soft things out - without any hassles. Service you can count on. We make it a point to work closely with our customers. Over the years we've learnt that this is the only way to ensure that every detail is to spec right from the start, before work even begins. We know how much mistakes can cost - in terms of time and money - so we do our best to avoid them. Working this way has also meant that Inter-Krai are able to shorten lead time considerably. On average we deliver in around 6 weeks -- upon final confirmation of order - compared to other mills which require 8-12 weeks.
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